Total Quality Management

Quality management policies are based on the highest level of customer satisfaction in service

Quality management policies are based on the highest level of customer satisfaction in service

4/18/2022 4:00:53 PM  ۰ Comment   ۴۸۹ Hits

Total Quality Management

Due to the increasing use of electricity in the country in the recent years, and consequently the construction of new transmission lines as well as the reconstruction of current transmission lines lead to an increase of demand in the aerial conductor market, the need to increase the country's production capacity using new technologies is inevitable.

Copper conductors were initially used to transmit electrical power, but thanks to its cheaper and lighter quality, aluminum conductors have perfectly replaced copper conductors in overhead transmission lines. The first aluminum conductor transition line was installed about 120 years ago. Now a day, aluminum conductors in a various forms of cables and overhead lines is an inseparable part of all electrical networks. Statistics of conductors use in the country's power transmission lines indicates that, ACSR conductors with GS or AW core have been used abundantly, However, AAAC, ACSS and ACCC conductors have not been out of favor.

Simnoor Yazdan Company believes that it should upgrade its technical knowledge and scientific capability so that would be able to offer various and the most up-to-dated products to improve and meet the needs and demands of customers.

Strategic management is the skill and science of compiling, implementing, and evaluating multi-tasking decisions that enable an organization to achieve its long-term goals. The stages of strategic management include three stages: strategy formulation, implementation of strategies and evaluation of strategies.

Considering the importance of process management and ISO9001: 2015 standard requirements to define the applicable procedures in the company, certain criteria have been defined that their goal setting and then following them -up is a major part of the company's business plan; this is to measure the performance of each process. The framework of each of these objectives the relevant quality principles, measurement criteria and control methods is defined. Planning in our organization is prepared in two different levels: annual and five-year plans. These programs cover all cost of different sections separately. Collecting data about conditions and changes on the globe, the situation of competitors, economic, social, political changes, changes in government policies and related regulations, changes in demand patterns, targeting bases, feasibility and evaluation of different investments options. Each of these goals defined at the organization is related to one or more principles of quality management. These principles include customer orientation, leadership, employee participation, process orientation, systemic attitude, continuous improvement, realism and relationship with suppliers.

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